Eclat offers a free trial period to enable you to test the software on your systems. If after a successful trial the software you receive does not work as expected, you can return it to us within 14 days of the date of purchase for a full refund of the purchase price.
Products may be returned within 14 days of purchase subject to the following conditions:
Prior approval must be obtained from Eclat. You may contact Eclat product support at +91 7010001000 to request the return.
You must uninstall the software from all systems, and document that uninstall via email to Eclat support, as instructed. Any related product documentation must all be deleted.
Prompt credit will be issued for all acceptable pre-authorized returns.
If you purchased the software from one of our authorized resellers or affiliates, then you must contact that company to process your return. We can only accept returns for product purchased directly from Eclat.